HUDSON PUMP · FLORIDA
PumpSmart support.
A clear next step.
Find official ITT documentation for your installed PumpSmart system, then talk with Hudson Pump about service needs and replacement planning.
FOR EXISTING INSTALLATIONS
Already running
PumpSmart?
PumpSmart has been discontinued.
ITT maintains support resources and documentation for systems already in operation.
Have your drive model, serial number, and any fault message ready when you contact Hudson.
START WITH THE RIGHT DOCUMENTATION
Official PumpSmart resources.
Use ITT’s manufacturer resources for your installed equipment. Match the documentation to the model and revision shown on your system.
01 / SUPPORT CENTER
Product support
Start at ITT’s PumpSmart support page for the current product notice and available documentation.
02 / MANUALS
Instruction &
operation manuals
Find ITT’s instruction and operation manual resources. Confirm the document applies to your installed drive before using it.
03 / LOCAL HELP
Discuss your system
Not sure where to start? Share your equipment details and the issue you are seeing with Hudson’s Florida team.
PLAN AROUND YOUR INSTALLED EQUIPMENT
Keep the next step
practical.
Whether you need documentation, help identifying an issue, or a plan for aging equipment, start with the details of your installation.
Hudson serves industrial and municipal customers from Lakeland, Jacksonville, and West Palm Beach.
Identify the issue
Describe the symptom, fault message, and what changed before the problem began. Include pump and motor information alongside the drive details.
Review available options
Ask Hudson to review your service request and investigate available parts or repair options for the specific equipment.
Plan a replacement
For an upgrade, share your operating requirements, existing controls, installation constraints, and desired timing so the discussion starts with the complete system.
COMMON QUESTIONS
PumpSmart support questions.
Is PumpSmart still offered as a new product?
ITT lists PumpSmart as discontinued. This page is for existing-system documentation and conversations about service or replacement needs.
Where can I find the correct manual?
Use the official ITT links above. Check the model identification and document revision against your installation; contact Hudson if you need help identifying the equipment.
Can I still get parts or a replacement drive?
Availability must be checked for your specific model. Send the model and serial number to Hudson so the team can review your request and discuss the available path forward.
What should I send with a support request?
Include nameplate photos, the exact fault message, a short description of the problem, and your site location. If you are planning an upgrade, add the operating requirements and project schedule.
LET’S REVIEW YOUR NEXT STEP
Tell us about your
PumpSmart system.
Send your equipment information and tell us what you need to accomplish. Hudson can help you organize the next conversation around your facility’s requirements.
863-665-7867 · Lakeland, Florida
Helpful details to include
- Drive model, serial number, and nameplate photos
- Pump model and motor nameplate information
- Fault codes and a description of the symptoms
- Existing control system and available drawings
- Operating requirements and any recent changes
- Site location, contact details, and project timing