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REQUEST SERVICE + PREPARE YOUR EQUIPMENT
Service Forms
& Documents
Start a repair request or get the paperwork needed before sending equipment for service. Choose the resource below, then review the preparation steps.
24/7 EMERGENCY REPAIR
For urgent service, call Hudson Pump directly and tell the team it is an emergency.
ONLINE FORM
Rapid Repair Request
Tell our service team about your application, pump or equipment and the help you need.
- Manufacturer, model and serial number, if available.
- The problem you are experiencing and your service needs.
- Your contact information and equipment location.
Your closest branch will handle online submissions within two days or sooner. For urgent assistance, call 863-665-7867.
PDF DOCUMENT · 495 KB
Customer Equipment Form
Also called the Clean Equipment Form. Complete it before sending equipment for service.
- Identify the equipment and the product it has handled.
- Record its cleaning and draining status.
- Provide applicable Safety Data Sheet (SDS) information.
Accurate information helps protect everyone who handles your equipment. Review the preparation steps below before delivery.
BEFORE SENDING EQUIPMENT
Get your equipment ready for service
Use the Customer Equipment Form to document your equipment and contact our service team to coordinate delivery.
Identify the equipment
Record the manufacturer, model, serial number and reason for repair. Include your company and contact information so the service team can follow up.
Document what it handled
List the actual product or liquid handled, record cleaning and draining status, and provide the applicable SDS information. Accurate details matter for safe handling.
Confirm delivery details
Contact Hudson Pump to confirm the receiving shop and delivery arrangements before sending equipment. Ask the team about any preparation questions.
Help protect the people handling your equipment. If you are unsure what the equipment contains or how to describe its condition, contact the service team before completing the form or arranging delivery.
Questions about the paperwork?
Our service team can help you find the right form and coordinate the next step for your equipment.